Privacy Policy

Who we are

Velorai is an AI consulting business operated by Mark Allen, based in Cheltenham, UK. This website is velorai.co.uk. If you have any questions about this policy or how your data is handled, you can contact us at hello@velorai.co.uk.

What data we collect

We collect minimal data, and only what's needed to run the business and improve the website.

When you visit the website:

We use Google Analytics to understand how visitors use the site — which pages are visited, how long people stay, and where they come from. Google Analytics collects anonymised data such as your approximate location, browser type, device type, and pages viewed. It does not identify you personally.

When you book a call:

Our booking system is provided by Calendly. When you book a call, Calendly collects your name, email address, and any information you choose to provide. Calendly has its own privacy policy which you can review at calendly.com/privacy.

When you email us:

If you email hello@velorai.co.uk, we receive your name, email address, and the content of your message. We use this only to respond to your enquiry.

Client portal:

If you are a client using our secure portal, we store your login credentials and any files you upload. These are kept confidential and used only for the purposes of delivering our services to you.

How we use your data

We use the data we collect to:

• › Respond to your enquiries and provide our consulting services
• › Understand how the website is being used so we can improve it
• › Manage client projects and securely share files

We do not sell, rent, or share your personal data with third parties for marketing purposes.

Cookies

This website uses cookies from Google Analytics to measure website traffic. These are small text files stored on your device. They do not identify you personally.

You can control cookies through your browser settings. Disabling cookies will not affect your ability to use this website.

Third-party services

We use the following third-party services:

• › Google Analytics — website analytics
• › Calendly — appointment scheduling
• › Cloudflare — website hosting, DNS, and email routing

Each of these services has its own privacy policy governing how they handle data.

Data retention

We keep enquiry emails and client data for as long as needed to provide our services and meet any legal obligations. Google Analytics data is retained for 14 months. You can request deletion of your data at any time by contacting us.

Your rights

Under UK data protection law (UK GDPR), you have the right to:

• › Access the personal data we hold about you
• › Request correction of inaccurate data
• › Request deletion of your data
• › Object to processing of your data
• › Request a copy of your data in a portable format

To exercise any of these rights, email hello@velorai.co.uk. We will respond within 30 days.

Changes to this policy

We may update this policy from time to time. Any changes will be posted on this page with an updated date. We encourage you to check this page occasionally.

Contact

If you have any questions about this privacy policy or how we handle your data, contact us at: hello@velorai.co.uk